Tips
for Service Success
"The Service Department should be a relationship business, not a
transactional one. Too often, we look at the inexpensive oil change and because
it is not a big money maker, ... read more
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for the 100 individual training topics.
Road to the Sale - (18 segments)
Selling Specific Services - (7)
Overcoming Objections - (10)
Advanced Selling Techniques - (18)
Customer Handling Skills - (21)
Personal Success Strategies - (15)
Competing in the Marketplace - (11)
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